resilience

Business Continuity: Creating a Bulletproof Internet Strategy

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Business Continuity

It’s one of those things we don’t think much about—until it fails. And when a business’s internet connection drops out, the consequences can hit hard and fast. After helping New Zealand businesses maintain connectivity and business continuity for over two decades, we’ve identified what makes an effective failover strategy.

The Real Cost of Connectivity Failures

The average cost of downtime is US$5,600 per minute, according to a 2014 study by Gartner. A more recent report (from Ponemon Institute in 2016) raises Gartner’s average from US$5,600 per minute to nearly US$9,000 per minute.

Beyond immediate financial impact, outages damage customer confidence when your team can’t access records, process orders, or maintain communication channels.

Building a Business Continuity Strategy with Xtreme Networks

At Xtreme Networks, we’ve built our failover solutions around proven connection diversity. Our standard approach pairs your primary fibre or UFB connection with our Spark 4G/5G-backed cellular failover service, ensuring you’re protected against single infrastructure failure points.

Our managed failover solutions include automatic configuration on business-grade equipment. This eliminates the need for manual intervention during outages, reducing potential downtime from hours to mere seconds. As part of our service, we conduct regular testing to ensure these systems function precisely when you need them most.

Our Cellular Backup Solution

For just $100 per month, our cellular backup service provides straightforward but powerful protection. This complete package includes the necessary equipment, connectivity, and ongoing management, all backed by the reliable Spark 4G/5G network.

For businesses with more complex needs, our multi-carrier solutions leverage our relationships with numerous providers, including One NZ and Spark, to create truly diverse connectivity paths. Our BGP routing expertise ensures seamless transitions during provider-specific outages.

Xtreme Networks’ Comprehensive Approach

Our “no worries” approach to business continuity extends beyond basic connectivity. With over 23 years’ experience supporting New Zealand businesses, we understand the importance of complete protection—from power backup systems to staff training. The difference between a minor inconvenience and a major business disruption ultimately comes down to preparation, and that’s where our experience makes all the difference. Contact our team today for a no-obligation discussion about bulletproofing your internet connection. Get in touch here or call 04 889 2233.

The Real Value of Local Technical Support in Crisis Situations

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wellington data centre

In today’s hyper-connected business environment, tech infrastructure is the backbone of your operations. When disaster strikes—whether natural event, system failure, or security breach—the difference between swift recovery and prolonged, costly downtime often hinges on having responsive, local technical support that truly understands your unique needs and environment— like Wellington data centre Xtreme Networks.

Minutes Matter

During a crisis, every minute of downtime translates to lost productivity, revenue, and potentially damaged reputation. 

For local businesses, having Wellington data centre Xtreme Networks as their local technology partner means faster response times when emergencies occur. Rather than waiting for overseas support teams to become available or struggling to explain your situation to someone unfamiliar with local conditions, you can connect with experts who understand both your technical requirements and the unique local challenges. Local technicians can be on-site within minutes, not hours or days, and they bring with them an intimate knowledge of Wellington’s infrastructure, common regional issues, and business landscape. 

This contextual understanding means they can implement solutions that are tailored to your real circumstances, not generic fixes.

Beyond the Call Centre

At Xtreme Networks, our approach to technical support reflects our “No worries” mantra—we take ownership of your problems so you don’t have to, ensuring your essential services continue running even when everything else fails.

Xtreme Networks maintains a Wellington-based Network Operations Center with 24/7 monitoring capabilities. This means your issues are identified in real time by local technicians who can immediately begin remediation—not by an offsite team who might flag the problem hours later. Our local NOC provides immediate detection, diagnosis, and resolution of network issues before they escalate into major disasters.

Real-World Resilience

Wellington businesses understand the importance of disaster preparedness. Our data centre was purpose-built to withstand the unique challenges of the region, with dual UPS systems, backup diesel generators, and carefully designed physical security measures. This ensures your critical systems remain operational when facing distinctly Kiwi challenges.

In crisis situations, being offline isn’t an option. Our Cellular Backup service provides peace of mind, automatically switching your connection to the Spark 4G/5G network if your primary internet fails, with no manual intervention needed. 

Your Wellington Data Centre

When your business needs to adapt or grow, local technical support provides guidance through every step of the process—from people who understand both your business goals and technical requirements. Your success is our success.

For more than 23 years, Wellington data centre Xtreme Networks has provided local technical support for Wellington businesses. The personalised service, local knowledge, and genuine commitment of our Wellington-based team is invaluable—especially when the worst happens and your business depends on rapid, effective solutions.

Ready to revolutionise your IT infrastructure? Contact Xtreme Networks today to explore how our state-of-the-art NZ data centre can secure your business’s digital future.