Technical Support

Mission-Critical Connectivity: How Business Internet Solutions Protect Your Bottom Line

by
business internet

While speed gets all the attention in internet marketing, businesses require much more than just fast downloads. Organisations that invest in true business-class connectivity gain access to an entirely different tier of service—one that can directly impact operational reliability, security, and ultimately, profitability.

Let’s look beyond basic speed ratings at the key features that differentiate Xtreme Networks’ commercial solutions.

The True Cost of “Cheaper” Consumer Options

While consumer internet plans might appear less expensive initially, consider these factors:

  • Downtime costs: Even an hour of outage can cost thousands in lost productivity
  • Support delays: Consumer plans often feature lengthy wait times
  • Bandwidth contention: Shared connections mean peak-time slowdowns
  • Security limitations: Consumer solutions rarely include necessary business security features

Business Internet: Beyond Speed

Symmetrical Upload and Download Speeds

Consumer internet plans typically offer asymmetrical connections—fast downloads but slower uploads. Our business internet solutions, like Hyperfibre 2000 and 4000 deliver truly symmetrical speeds, crucial for cloud applications, video conferencing, data backups, and remote access.

Static IP Addresses

All Xtreme business internet connections include static IPv4 and IPv6 addresses as standard, enabling secure remote access, reliable hosting, consistent VPN connections, and enhanced security monitoring.

Enterprise-Grade Reliability

Xtreme Networks’ business services feature congestion-free networks through strategic peering relationships, BGP routing options for automated redundancy, multiple transit providers, and cellular backup solutions that automatically engage if your primary connection fails.

Business-Priority Support

When connectivity issues arise, businesses can’t afford to wait. Our services include 24/7 dedicated business support, real-time network monitoring, and a Wellington-based Network Operations Centre.

Specialised Business Networks

Our Vital Internet (a premium internet option for high-speed business broadband in Wellington) experiences less congestion during peak business hours and is monitored 24/7 by our local NOC.

Which Business Internet Solution Is Right For Your Business?

Whether you need a basic connection or a high-capacity solution, all our business internet services include:

  • Internet usage visibility via Xtreme’s iPortal
  • Direct peering with major services like Microsoft and Akamai
  • Zero setup fees on 24-month terms

For businesses concerned about connectivity redundancy, our Cellular Backup service provides automatic failover to the Spark 4G/5G network.

Business internet isn’t just about delivering faster speeds—it’s about providing a complete connectivity ecosystem designed for reliability, performance, and security. 

Want to discuss your business connectivity requirements? With over 20 years’ experience each, our leadership team is personally committed to helping you find the best internet solution for your business needs. Contact Xtreme Networks today for a no-obligation free quote.

The Real Value of Local Technical Support in Crisis Situations

by
wellington data centre

In today’s hyper-connected business environment, tech infrastructure is the backbone of your operations. When disaster strikes—whether natural event, system failure, or security breach—the difference between swift recovery and prolonged, costly downtime often hinges on having responsive, local technical support that truly understands your unique needs and environment— like Wellington data centre Xtreme Networks.

Minutes Matter

During a crisis, every minute of downtime translates to lost productivity, revenue, and potentially damaged reputation. 

For local businesses, having Wellington data centre Xtreme Networks as their local technology partner means faster response times when emergencies occur. Rather than waiting for overseas support teams to become available or struggling to explain your situation to someone unfamiliar with local conditions, you can connect with experts who understand both your technical requirements and the unique local challenges. Local technicians can be on-site within minutes, not hours or days, and they bring with them an intimate knowledge of Wellington’s infrastructure, common regional issues, and business landscape. 

This contextual understanding means they can implement solutions that are tailored to your real circumstances, not generic fixes.

Beyond the Call Centre

At Xtreme Networks, our approach to technical support reflects our “No worries” mantra—we take ownership of your problems so you don’t have to, ensuring your essential services continue running even when everything else fails.

Xtreme Networks maintains a Wellington-based Network Operations Center with 24/7 monitoring capabilities. This means your issues are identified in real time by local technicians who can immediately begin remediation—not by an offsite team who might flag the problem hours later. Our local NOC provides immediate detection, diagnosis, and resolution of network issues before they escalate into major disasters.

Real-World Resilience

Wellington businesses understand the importance of disaster preparedness. Our data centre was purpose-built to withstand the unique challenges of the region, with dual UPS systems, backup diesel generators, and carefully designed physical security measures. This ensures your critical systems remain operational when facing distinctly Kiwi challenges.

In crisis situations, being offline isn’t an option. Our Cellular Backup service provides peace of mind, automatically switching your connection to the Spark 4G/5G network if your primary internet fails, with no manual intervention needed. 

Your Wellington Data Centre

When your business needs to adapt or grow, local technical support provides guidance through every step of the process—from people who understand both your business goals and technical requirements. Your success is our success.

For more than 23 years, Wellington data centre Xtreme Networks has provided local technical support for Wellington businesses. The personalised service, local knowledge, and genuine commitment of our Wellington-based team is invaluable—especially when the worst happens and your business depends on rapid, effective solutions.

Ready to revolutionise your IT infrastructure? Contact Xtreme Networks today to explore how our state-of-the-art NZ data centre can secure your business’s digital future.